Returns & Exchanges
At Atari, we stand behind the quality of our consoles and hardware, offering a 30-day return window for items in their original packaging. We want to ensure your gaming experience is legendary, so if you are not satisfied, we are here to help.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the hardware or accessories you wish to return.
Prepare the Package
Securely pack the items in their original Atari box, including all controllers, cables, and manuals that were included in the initial shipment.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our technical team inspects the hardware for functionality, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing